P.O. Box 491
Prairieville, Louisiana 70769
Mon - Fri: 9am - 4pm
Sat: 9am - 6pm
“WHERE FOOD IS FAMILY”
Payment and Deposits
A 50% nonrefundable deposit is required up front with signed confirmation at the time of booking. The Client’s remaining balance must be paid to the Caterer 1 week prior to the event. Failure to pay the balance on time will be considered a cancellation of the initial contract.
Damage and Liability
A service charge of 35% will be applied to the balance to cover any damages to items provided by the Caterer.
Any additional fees or permits required of the Caterer by a facility will be invoiced to the client.
The Client will provide the Caterer with a guest count upon booking. Any changes to the guest count must be made no later than 14 days prior to the event and may be subject to additional charges. The Caterer must be notified of any changes. Changes not indicated to the Caterer or changes made within 14 days of the event are subject to an additional charge.
Acts of Nature
The Caterer is not responsible for acts of nature or inclement weather. If an event is cancelled due to such circumstances, the Client will still be responsible for paying the remaining balance for the event.
Staffing is available on a contract basis for an extra charge. Additional charges will apply if the guest count exceeds the agreed upon amount.
No changes may be made to the menu within 72 hours of the event. Some menu item prices are subject to change due to changes in market prices. The Client will be notified of these changes and given the opportunity to revise items and services to reduce cost if the change is not agreeable.
A representative must be present for the Client upon the Caterer’s delivery of the product. If a representative is not present at the agreed upon delivery time, the Caterer will not deliver the food nor wait for a representative to arrive.
The Client agrees to begin and end the event at the agreed upon times. Any overtime charges or expenses incurred due to a deviation from this schedule will be invoiced to the client.
The Caterer holds no responsibility for items the Client provides to the event, only those items listed on the invoice.
Actions and behavior of guests consuming alcoholic beverages during and after the event is the responsibility of the Client. The Caterer retains the right to refuse alcohol to any guests who are intoxicated or not of legal drinking age.
The Caterer assumes no responsibility for the product after it has been delivered to the Client.
Cancellation and Refunds
Cancellation of catering services must be submitted to the Caterer in writing. Cancellations received at least 60 days prior to the event will result in a refund less the 50% upfront deposit. Cancellations received within 60 days of the event will be subject to full payment (100%) of services.
The Client will be subject to any necessary state and local taxes.